The development of requirements was further guided by the goals of the Transportation Systems Management and Operations (TSM&O) program at Caltrans. This program seeks to use real-time traffic management to improve safety, optimize flow, and minimize the impacts of transportation activities on the environment while adhering to statewide standards and consistency with federal rules and regulations. Success of the program is based on the following concepts:
- Collaboration – Multiple jurisdictions, organizations, and people working together
- Work force organization and preparation – Proper organizational structure, work processes, and training
- Performance measurement – Decisions based on applying measured data to measurable metrics